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Robot Controller & Teach Pendant Repair
As an ISO-Certified team specializing in robot repair, we are fully equipped to address the intricate components of your robot controllers and teach pendants. Our repair process is tailored to cater to both American and Japanese interface controls, ensuring compatibility with a diverse range of systems. With over 50 robotic manipulators and controller diagnostic systems installed, we facilitate complete functional and closed-loop testing for all robot controllers and teach pendants.
Signs a Robot Controller/Teach Pendant Needs Repair
In addition to obvious physical damage like cracked buttons or broken displays, here are some other common signs you’ll want to repair your robot controller or teach pendant:
- Unresponsive or erratic behavior of the teach pendant
- Display issues, such as flickering or blank screens
- Error messages or warning lights on the controller
- Difficulty in programming or saving commands
Robot Controller Repair Process
Perfection Servo excels in providing industry-leading repair services, quick and effective solutions, and responsive support, all while striving to improve continuously.
Each repair comes with a 12-month operational warranty and is compliant with the standards set by ISO 9001:2015.
Quality Assurance
Perfection Servo adapts its repair processes to your specific production needs by constantly updating our testing infrastructure to reflect the most current industry standards. Our rigorous testing for industrial and automation repairs includes a 12-month warranty and is complemented by an exhaustive test report that details the unit’s performance throughout our assessment.
Moreover, each repair is accompanied by a detailed report that specifies the testing procedures employed and the results obtained. Following the evaluation, we provide clear and comprehensive quotes that outline the necessary adjustments to enhance each unit to meet or exceed OEM standards. These reports are crucial for maintenance teams to effectively trace and solve issues.
Credentials
Our Certified Repairs benefit from:
Expertly Trained and Certified Technicians – Our technicians continuously undergo training to stay proficient in both component repair and advanced testing operations. They hold certifications from major OEMs, the International Fluid Power Society, and the Electronics Technicians Association.
Rigorous System Testing – We subject each repair to comprehensive testing to confirm it meets or exceeds OEM specifications. Our testing is conducted in environments that simulate actual operational conditions to assure the reliability of our repairs.
Premium Replacement Parts – In our repairs, we use only new, OEM, or equivalent parts. For hard-to-source or obsolete components, our skilled engineers expertly craft appropriate replacements.
Extensive Documentation – We thoroughly document every stage of the repair process, from the initial equipment manuals to detailed procedural steps. Each repair is documented in a comprehensive report that outlines the steps taken and the testing outcomes.
Repair Process
- Receiving: Upon their arrival, parts are unpacked, cataloged, and photographed. We collect all relevant technical, order, and customer information to ensure a well-prepared repair process. Each part is tagged with a tracking barcode for accurate monitoring.
- Evaluation: Each part is assigned to the relevant department for a detailed evaluation.
- Quoting: Following evaluation, our Inside Sales team prepares a detailed repair quote for your approval, which includes the necessary restoration to meet OEM standards and notes any issues encountered.
- Approval: Once approved, the repair is delegated to the technician best suited for that specific component.
- Repair: The part is treated according to specific repair and testing protocols. Our technicians replace any components that show signs of wear or potential failure, followed by an intensive testing phase.
- System/Quality Test: After testing, a Senior Technician checks the part’s function in our testing setup and verifies the accuracy and completeness of the Repair and Test Report.
- Test Reports: Each repaired unit comes with a Test Report detailing its performance during the final testing stage. Most repairs also include an installation checklist, and our technicians are ready to assist with installation and troubleshooting.
- Shipping: Once repairs are finalized, our automated system notifies the shipping department of any specific customer shipping preferences. Each repair is carefully packaged to ensure it is delivered in perfect condition.