Industrial Encoder Repair

At Perfection Servo, we recognize that even minor malfunctions with encoders can lead to significant drops in productivity and financial strain. Our repair service is designed to offer the most cost-effective solution, so you can swiftly restore your business operations to full capacity. With decades of industrial electronic expertise, our highly skilled team can repair almost any kind of encoder, including rotary, linear, serial, and absolute encoders.

encoder repair

Signs Your Encoder Needs Repair

In addition to obvious physical damage or reduced functionality, signs your encoder might need repairs include:

  • Inaccurate or inconsistent readings
  • Noise in signal output
  • Intermittent functionality
  • Difficulty zeroing
  • Erratic movement in controlled systems

Encoder Repair Process

Perfection Servo is dedicated to delivering superior repair services, innovative solutions, and quick response times, constantly aiming for improvements.

Each repair is accompanied by a 12-month operational warranty and is certified to ISO 9001:2015 standards.

Quality Assurance

At Perfection Servo, we tailor our repair services to suit your specific production requirements by continuously updating our testing facilities according to the latest industry standards. Our robust testing regime for industrial and automation repairs carries a 12-month warranty and includes an exhaustive test report that details the unit’s operational performance throughout our evaluations.

In addition, our enhanced testing process includes in-depth reports for each repair, specifying the testing methods employed and the results. After the evaluations, we provide clear and accurate quotations detailing the necessary refurbishments to bring each unit up to or exceed OEM standards. These detailed reports are crucial for maintenance teams to understand the root causes of equipment issues.

Credentials

Our Certified Repairs are distinguished by:

Expertly Trained and Certified Technicians – Our technicians receive ongoing training to ensure they are proficient in both component repair and the use of sophisticated testing systems. Many have earned certifications from OEMs, the International Fluid Power Society, and the Electronics Technicians Association.

Rigorous System Testing – We perform thorough testing on all repairs to ensure they meet or exceed OEM specifications. Our testing is carried out under conditions that mimic real operational environments to ensure the reliability of our repairs.

Premium Replacement Parts – In our repairs, we use only new, OEM, or equivalent parts. For rare or obsolete parts, our engineers skillfully create appropriate substitutes.

Extensive Documentation – We carefully document every step of the repair process, from the initial manuals to the specific procedural details. Each repair job is accompanied by a detailed report that covers the actions taken and the results of the tests.

Repair Process

  1. Receiving: Upon receipt, parts are unpacked, cataloged, and photographed. We collect essential technical, order-related, and customer-specific information to thoroughly prepare for the repair process. Each part is marked with a tracking barcode to facilitate monitoring throughout its journey.
  2. Evaluation: Each part is allocated to the appropriate department for a comprehensive evaluation.
  3. Quoting: Following the assessment, our Inside Sales team provides a detailed repair estimate for your approval, specifying the restoration needed to achieve OEM standards and identifying any detected issues.
  4. Approval: Upon your approval, the appropriate technician is assigned to the repair.
  5. Repair: The part undergoes specific repair and testing protocols. Our technicians replace any components showing wear or potential failure, followed by a thorough testing period.
  6. System/Quality Test: After the test, a Senior Technician checks the part’s function in our test system and confirms the completeness and accuracy of the Repair and Test Report.
  7. Test Reports: Each repaired unit is issued a Test Report, which outlines its performance in the final tests. Most repairs also come with an installation checklist, and our team is ready to assist with installation and troubleshooting.
  8. Shipping: Once repairs are finalized, our automated system notifies the shipping department of any unique customer requirements. Each repair is securely packaged to ensure safe transit.

Trained Technicians Providing Industrial Repair Services for 35+ Years

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